Privacy policy
What we collect when you visit this site, write to us or work with us.
And what you can ask us to do with it.
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Who we are
offset studio (“offset”, “we”, “us”) is a design studio at 68 Jay Street, Suite 201, Brooklyn, NY 11201. This policy tells you what information we collect on offset.studio, when you write to us and when we work together, why we collect it and what you can ask us to do with it.
If you have a question about your information, write to hello@offset.studio. A person on the team reads every email.
What we collect
We collect only what we need to answer you and to do the work.
When you send a brief: your name, your email, what you need, your launch date, your budget range if you give it, and the text of your brief.
When you subscribe to studio notes: your email address.
When you become a client: the names and emails of your team, your billing address, the files you send us and our notes from calls.
When you visit the site: the pages you open, the site that sent you, your browser and device type and your country. Our site host counts these visits without cookies and without your full IP address.
We do not take card payments on this site. Clients pay by invoice, so we never see or keep your card number.
How we use it
To answer your brief and to prepare a quote.
To plan, deliver and invoice the work we agree on with you.
To send studio notes, once a month, if you asked for them.
To keep the site fast, safe and working, and to learn which pages people read.
To meet our tax, accounting and other legal duties.
We do not sell or rent your information, and we do not use it to show you ads.
Who we share it with
We share your information only with the companies that help us run the studio, and only the part they need to do their job:
Framer, which hosts this site and receives the forms you send.
Our email and newsletter tools, which deliver our replies and studio notes.
Our accountant and bank, which receive invoice details for our clients.
We also share information when the law requires it, or with the new owner if the studio is sold. In that case this policy still applies to the information we hold.
Cookies
This site uses no advertising or tracking cookies. The site may set a small number of cookies it needs to work, for example to remember that the opening animation already played.
If we add a tool that uses tracking cookies, we will update this policy and ask for your consent first.
How long we keep it
Briefs that do not become a project: two years, then we delete them.
Client records and invoices: seven years, because tax law requires it.
Studio notes: until you unsubscribe. Every issue has a one-click unsubscribe link.
How we keep it safe
Only the people who work on your project can open your files. We use two-step sign‑in on every tool that holds client information, and we share project files through links that we close when the project ends.
No method of storage or transfer is completely safe. If a problem affects your information, we will tell you quickly.
Your rights
You can ask us to:
Send you a copy of the information we hold about you.
Correct information that is wrong.
Delete your information, unless the law tells us to keep it.
Stop using your information for studio notes.
Depending on where you live, for example in the European Union, the United Kingdom or California, you may have more rights. Write to hello@offset.studio and we will answer within 30 days. You can also complain to the data protection authority where you live.
Children and other countries
This site is not for children under 16, and we do not knowingly collect their information.
We work from the United States. If you write to us from another country, your information is kept and used in the United States.
Changes to this policy
When we change this policy, we change the date at the top of this page. If a change is important, we also email our clients and subscribers before it applies.
